Call Center Services

Call Center Services

Inbound Call Center Services

We should having an efficient and quick inbound customer care as a great product or service.

Outbound Call Center Services

Praesentium cumque voluptate harum quae doloribus, atque error debitis, amet velit in similique, necessitatibus odit vero sunt.

Chat Support Services

We believe in total transparency, and allow our customers to make informed business decisions. Calculate your call center staffing and budget before taking the plunge!

Technical Support Services

At Outsource solutions technical support centers, technical support outsourcing has long since evolved from simple call handling to business process reengineering.

Buisness Process As a Service

In order to achieve maximum business efficiency and effectiveness, enterprises rely on industry standard processes that are supported by the latest in technology.

Email Support Service

Email has now become the primary means of data transmission and customer relationship management.

Other Services

Live Message Taking

  • Charge back handling services
  • Customer Services
  • Direct Mail /TV Response
  • Email Management Services
  • Help Desk Solutions
  • Insurance claims processing services

Hosting facilities

  • Product sales
  • Customer support
  • Customer satisfaction surveys
  • Order fulfillment

Data backup/restore system

  • Retail
  • Software / IT / ITES
  • Broadcasting
  • Food
  • Online Printing
  • Healthcare
  • Real Estate

Telemarketing Services

  • Reduce costs without compromising on quality
  • Increase revenue through cross-selling/up-selling activities
  • Enhance employee productivity through our internal helpdesk function
  • Increase sales – generate leads and expand contact opportunities
  1. Our inbound call center team has the required experience, skills, knowledge and technical know-how to handle any type of inbound technical support process and customer support.
  2. The most effective form of communication is the one held in person. There is nothing more powerful and effective than a face-to-face meeting to close an important sales deal with a prospective customer. However, time is a crucial factor for a sales executive and the sales executives of your organization cannot meet all your prospective customers.
  3. Email has now become the primary means of data transmission and customer relationship management. As a result, many companies are outsourcing their non-voice call center needs, including Email support services. We offer Email support services for technical as well as non-technical products and services.
  4. In a world of intense competition, products are often "me-too." Outsourcing technical support enables a company to differentiate its product offering with superior technical support. Higher levels of service quality, quicker responses, and problem resolution means happier customers, and that translates to healthier bottom lines.
  5. Outsource solution, a leading outsourcing company in India, offers cost-effective Live Chat Support services to customers around the globe. Our comprehensive live chat support provides personalized customer service for various technical as well as non-technical products and services.
  6. Our Global delivery models, cloud-based solutions and best-in-class BPO capabilities can offer flexibility in optimizing your customer service operations. Our customer service BPaaS solutions provide a next generation Omni Channel customer service platform, which can be used to efficiently manage customer service interfaces across chat, email, web, voice and social media channels.
  7. The knowledge base is continually updated and improved, based on our agents' interactions with customers.

Navigation

Social Media